Refund and Return Policy

At Zemaica Healthcare, customer satisfaction is our top priority. We are committed to providing high-quality Ayurvedic products. If you are not completely satisfied with your purchase, we offer a flexible return and refund policy to ensure a hassle-free experience.

Eligibility for Returns

  • Products must be returned within 7 days of delivery.
  • The product must be unused, unopened, and in its original packaging.
  • Items must be accompanied by the original receipt or proof of purchase.
  • Returns will not be accepted for products that have been tampered with, opened, or used due to hygiene and safety reasons.

Return Process

  1. Contact our customer support team at [email protected] or call us at +91 70658 77379 within 7 days of receiving your order.
  2. Provide order details and reason for the return.
  3. Our support team will guide you through the return shipping process.
  4. Once we receive and inspect the returned product, we will initiate the refund or replacement.

Refund Policy

  • Refunds will be processed within 7-10 business days after the returned product has been received and verified.
  • The refund will be issued to the original payment method.
  • Shipping and handling charges are non-refundable.
  • In case of a damaged or defective product, a full refund or replacement will be provided.

Cancellations

  • Orders can be canceled before they are shipped. Once shipped, the return policy will apply.
  • To request a cancellation, contact us at [email protected] or call +91 70658 77379.

Damaged or Incorrect Products If you receive a damaged or incorrect product, please reach out to us immediately with photos of the product and packaging. We will arrange a replacement or refund as applicable.

Contact Us For any refund or return-related inquiries, feel free to contact us:

Website: zemaicahealthcare.com
Phone: +91 70658 77379
Email: [email protected]
Address: 230A, Building No. 412, 2nd Floor, Sukhlal Market, Pitampura, Delhi

We appreciate your trust in Zemaica Healthcare and strive to ensure a seamless shopping experience!